1. How
are these fares different than buying
a ticket from the airline directly? These tickets are
for the most part very similar to
tickets you would buy directly from
the airlines. You can request
special meals, get advanced seat assignments
and almost always accrue frequent
flyer mileage. An advantage
is that these tickets are often refundable
(with a cancel penalty).
2.
How can I pay for my ticket? All
rates quoted can be paid with a Credit
Card / Debit Card. You can also pay
the amount in our office or pay in
our account.
3.
How and when will I receive my ticket? Your
request will be processed within 1
business day. Your ticket will
be shipped to with 5 Days via FedEx
or similar service if it is a Paper
Ticket. Most tickets however
are Electronic or "E" tickets.
In these cases an Email confirmation
will be sent which you simply will
print for check in.
4.
What if I need to cancel or change
my ticket?
If you need to cancel or change your
ticket prior to departure please contact
us immediately by phone. In
certain cases the tickets are refundable
minus a cancel fee. If the ticket
is refundable, the terms will be disclosed to
you on the page where you enter your
credit card information. If
you need to make a change before.
We will need to get the ticket back
before your departure date and make
the change as needed. If changes
are permitted there will be a fee
assessed by the airline. If
you need to make a change after departure
and this is permitted, you need to
bring your ticket to the airline office
or airport at your destination and
they will make the change for you.
There is a change fee involved as
well (usually $250) and the same booking
class will have to be available to
make this change. All of the
above changes are similar to what
the airlines will charge if you bought
a ticket from the directly.
However typically the airlines will
not permit you to have your ticket
refunded - which in certain cases
we do offer (with the applicable penalty).
5.
Can I use someone else's credit card
to pay for a ticket?
Yes, but in that case you will have
to send a card authorization form
to our company signed by the card
holder.
6.
Why does a price show however when
I go to book it tells methat
there is nothing available for that
date? Our search engine
is different from other search engines.
We basically show you the lowest rates
that we have without taking availability
into account. The next step
is then to see if space is available
for that specific fare. This
way you know what the lowest fare
in the market is. If it is not
available you can now change dates
to possibly get this fare or simply
select a higher fare.
-- How many times have you called
an airline and asked for a price for
specific dates of travel. When
they quote you a price they do not
tell you that if you leave the day
before you may have saved $500. Wouldn't
it be nice to know this beforehand?
We try to do this.
7.
How do I contact you?
Please select the contact button at
the top of the page. This will
have all the information you will
need to get in touch with us.
We are open Monday-Friday 9am to 6pm.
We are a
member of International Air
Transport Association (IATA)
and Air Travel Organizers'
Licencing (ATOL) , which ensures
that all our travel products
are covered by ATOL, IATA
licences to protect our customers.
We also
provide cheap travel Insurance
that covers money paid by
the client in the event of
the insolvency of a current
IATA member. Terms and conditions
of this coverage can be seen
at web site of Atol and Iata.
The ATOL and IATA is a trade
association of Travel Agents,
Tour Operators, and Travel
Organizers, that operate trust
accounts, in order to provide
financial protection for the
consumer. The flights / Holiday
packages shown are ATOL protected
by the Civil Aviation Authority.
Times
Travel is owned and managed
by highly experienced professionals
having more than three decades
of diverse experience and knowledge
of airline industry. The company
has grown rapidly, even at the
height of the dot com gloom
we continue to grow at a steady
rate. Every member of staff
makes a valuable contribution
to the business.
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Your
Financial Protection
The air holiday
packages (or Cheap flights) shown are ATOL protected, since we hold
an Air Travel Organizer's License granted by the Civil Aviation
Authority. Please see our Booking Conditions for more information.
ATOL protection extends primarily to customers who book and pay
in the United Kingdom.
